Terms of Service

Accounts and security

Provide accurate account information and keep your sign-in credentials secure. You are responsible for activity performed through your account, except where caused by Havenerr's failure to meet its obligations. Tell us promptly if you suspect unauthorized access. You may sign in with an email and Havenerr password or choose Google sign-in. Google sign-in does not give Havenerr your Google password. Linking a Google identity to an existing account requires a separate confirmation flow.

Your content and workspace

You retain your rights to content, code, data, and materials you submit to Havenerr. You give Havenerr permission to host, process, transmit, back up, and display that content only as needed to provide, secure, and support the services you request. You are responsible for having the rights and permissions needed to submit the content and for managing the people who can access your workspace.

You are responsible for maintaining suitable copies of important content. Deleting or changing a project or resource may follow the grace periods and retention behavior shown in the product. Do not assume a resource or backup has been permanently removed until the product confirms that action.

Acceptable use

Use Havenerr lawfully and in a way that does not put other users or the service at risk. You may not use it to break the law, infringe another person's rights, distribute malware, disrupt or probe systems without authorization, bypass security or usage limits, misuse credentials, or interfere with another user's service. You may not use Havenerr to host content or run workloads that you are not authorized to operate.

We may investigate credible reports of abuse and restrict or suspend access when reasonably necessary to protect users, comply with law, or prevent harm. Where practical, we will provide notice and an opportunity to address the issue.

Plans, payments, and cancellation

Plan features, current prices, billing period, and available currency are shown in the product and at checkout. Paid plans are billed monthly unless checkout states otherwise. Taxes and the final payment amount are shown by PayU before you authorize payment. Payment is processed through PayU's hosted checkout; its terms and privacy practices also apply to that transaction.

You can request cancellation through the billing controls available for your workspace. A scheduled period-end cancellation normally leaves the current subscription active through the paid period end. Any renewal, downgrade, add-on cancellation, refund, or tax treatment follows the details presented at checkout, the billing status shown in Havenerr, and applicable law. Contact us promptly about a billing discrepancy.

Third-party services

Havenerr integrates with providers such as Google for sign-in and PayU for payments, and uses infrastructure providers to deliver requested services. Those providers operate under their own terms and privacy policies. Havenerr is not responsible for services that it does not operate, but we remain responsible for our obligations under these terms.

Availability and changes

We work to keep Havenerr reliable, but features may change and maintenance, provider failures, security issues, or events outside our control can interrupt service. Unless a separate written agreement says otherwise, Havenerr is provided without a promise of continuous or error-free availability. We will take reasonable steps to notify users about material service changes when practical.

Suspension and ending use

You may stop using Havenerr at any time. You can request account closure by contacting official@havenerr.com. We may suspend or end access for serious or repeated violations, security risks, non-payment, legal requirements, or where we stop providing the service. We will provide notice when practical. Ending access does not remove payment obligations already incurred or records we must keep for legal, billing, or security reasons.

Warranties and liability

To the extent permitted by law, Havenerr is provided as is, and implied warranties are excluded. Nothing in these terms excludes liability or rights that cannot lawfully be excluded. To the extent permitted by law, Havenerr is not liable for indirect or consequential loss, loss of profits, or loss of data that could have been preserved with reasonable backups. These limits do not apply where prohibited by law or to liability that cannot be limited.

Changes and contact

We may update these terms as the service changes. We will update the date above and give notice of material changes where appropriate. Continued use after an updated effective date means you accept the revised terms, except where applicable law requires another form of consent. Questions about these terms can be sent to official@havenerr.com. These terms do not limit consumer rights that cannot be waived under the laws that apply to you.